The team at Pennant
Hills Travel can boast a combined wealth of knowledge
that exceeds some 50 years in our field.
We're permanent too! Our
specialist travel agency has been established for over 20 years
at the same location.
Importantly, we're also
part of the Jetset Travelworld Group - Australia's largest travel
agency franchise group - whilst maintaining independence through
private ownership of our business.
For your peace of mind,
security and a demonstration of our professionalism, we have
TCF accreditation. We're also accredited IATA travel agency.
The Travel Compensation
Fund (TCF) protects you, by guarding against the failure of
participating travel agency businesses. The TCF conducts financial
monitoring of agency accounts and for us to become or remain
a participant, we must demonstrate that we have sufficient financial
resources to trade as a travel agent. Like all TCF participants,
we are required to renew our participation annually, and must
provide detailed financial information to the TCF.
Being accredited with the
International Air Transport Association (IATA), gives you the
additional assurance that you are dealing with a professional
travel business. Our conformance to IATA's recognised and stringent
standards, means that we are formally recognised and authorised
to sell and issue international airline tickets. Fundamentally,
we accept payments from clients on behalf of the airlines whose
tickets are issued. So, it is essential that both clients and
airlines can rely on us for tickets to be issued according to
the required standards.