VOYTEK LASEK
For almost all of the 26 years since emigrating from Poland, Voytek has been involved in the Australian travel sector.

He's witnessed some huge industry changes in that time and has travelled to over 30 countries, including a one-year term with the UN in Vienna and five years living and working in Papua New Guinea. Voytek is the manager and one of the two directors of the company. He holds an Associate Diploma in Travel and Tourism.

In addition to arranging thousands of travel itineraries, he has escorted tours involving elephant treks in northern Thailand, windsurfing in Fiji, trekking to Machu Picchu and discovering ancient monuments and forgotten sights in China.

Voytek also loves train travel ... in Japan, France, Germany, New Zealand, everywhere. His favourite idea of a working holiday is escorting locomotive enthusiasts to the world's last steam frontiers, like Poland, where he's already conducted five such tours since 1999.

 

JEANETTE LASEK
Now a mother of three, Jeanette first tasted international travel at the age of 15 on a trip to Europe. Today, it's not only a passion but an important career for her.

Early on, she completed a degree in Teaching then travelled to Europe and Asia for several years. After meeting Voytek, she lived in Papua New Guinea for 3 years but on return to Australia, made a successful and big career change to Merchant Banking.

Jeanette also holds a Diploma of Fitness which she combines to great effect with her love of travelling, particularly adventure travel. She believes in providing clients with a great travel experience "from the first conversation to their return home".

Jeanette is one of the two directors of the company.

 

The team at Rail by Design™ can boast a combined wealth of knowledge that exceeds some 50 years in our field.

We're permanent too! Our specialist travel agency has been established for over 20 years at the same location.

Importantly, we're also part of the Jetset Travelworld Group - Australia's largest travel agency franchise group - whilst maintaining independence through private ownership of our business.

For your peace of mind, security and a demonstration of our professionalism, we have TCF accreditation. We're also accredited IATA travel agency.

The Travel Compensation Fund (TCF) protects you, by guarding against the failure of participating travel agency businesses. The TCF conducts financial monitoring of agency accounts and for us to become or remain a participant, we must demonstrate that we have sufficient financial resources to trade as a travel agent. Like all TCF participants, we are required to renew our participation annually, and must provide detailed financial information to the TCF.

Being accredited with the International Air Transport Association (IATA), gives you the additional assurance that you are dealing with a professional travel business. Our conformance to IATA's recognised and stringent standards, means that we are formally recognised and authorised to sell and issue international airline tickets. Fundamentally, we accept payments from clients on behalf of the airlines whose tickets are issued. So, it is essential that both clients and airlines can rely on us for tickets to be issued according to the required standards.